Security

Security and eFax: Encrypted Peace of Mind in Every Byte

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A Commitment to Security

eFax is committed to securely sending your sensitive documents and files. With eFax Secure, you get 256-bit AES and Transport Layer Security (TLS) encryption, which are the highest encryption standards available. Whether you work in finance, healthcare or legal, you can trust eFax Corporate® and eFax Security as your secure online fax solutions.

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100%

Highest encryption

256-bit AES, TLS and SSL protocols keep your faxes secure.

>99%

Server uptime

eFax servers have nearly 100% server uptime. Your faxes are safe with eFax.

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Trusted Solution

Over half of Fortune 500 companies choose eFax.

Technical

Support

Our technical support agents are available to help you with any issues you may have.

eFax Protect

eFax Protect allows you secure faxing with 256-bit AES encryption and HIPAA, SOX and GLBA regulatory compliance. With a mobile application, no additional hardware (read: fax machines) and free online storage, eFax Protect meets your business’ compliance needs. You can fax by email and even share large files.

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eFax Corporate

eFax Corporate offers the same regulatory compliance as eFax Protect, with additional PCI and FERPA compliance for the finance and education sectors. Additionally, with eFax Corporate, you get a full admin portal for account setup and reporting and integrations with existing applications like Microsoft Office, SAP, CRM, EMR, EHR, ERP and other business applications.

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Trust eFax for your Secure Online Faxing Needs

Secure Faxing for Sensitive Data

When you work in a tech-savvy industry, you'll often need to handle sensitive information like trade secrets, financial details or private employee or client data. Rather than use a traditional fax machine which is not securely encrypted, use an online faxing service like eFax to confidently send data to recipients. Peace of mind with every fax.

Business Associate Agreement (BAA) Availability

Both eFax Protect and eFax Corporate offer BAA standard with their software. This is a legally binding contract between a covered entity like a hospital or doctor’s office and a business associate like an insurance billing company or cloud storage provider. This means that you can feel confident securely sending documents containing protected health information (PHI) with eFax.

Enhanced Security Encryption Technology

eFax is the secure digital faxing solution for your corporation. In addition to the regulatory compliance standards we uphold, our eFax offers Enhanced Security encryption technology. This added layer sends an email and URL using Transport Layer Security (TLS) when you receive a fax. Click the link to navigate to your eFax MyPortal login and view your fax securely.

Relevant eFax Features

Data Encryption at Rest

Effortlessly share hefty files up to 3 GB without fuss. Enjoy seamless large file sharing with eFax and ensure quick and stress-free transmission of your most significant documents.Effortlessly share hefty files up to 3 GB without fuss. Enjoy seamless large file sharing with eFax and ensure quick and stress-free transmission of your most significant documents.

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Data Encryption in Transit

Claim your professional presence. Acquire a new toll-free number or smoothly port your existing fax number to eFax. Ensure that your business maintains a polished, uninterrupted image.

Email with TLS

Experience the ultimate convenience in your inbox. Send and receive faxes directly through your email. Streamline your communication process and eliminate the need for dedicated fax machines.

Audit Control / Audit Trails

Integrate eFax seamlessly with third-party storage solutions. Ensure that your files are where you need them, when you need them, without the hassle of constant manual transfers.

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Industry Solutions

eFax Corporate

Healthcare

When you work in healthcare, you need your faxes to be HIPAA compliant. Thankfully, eFax Corporate offers HIPAA-compliant electronic faxing that also integrates with your electronic health record (EHR) software for easy and quick integration. Instead of sending patient documents and forms manually, what if you could send them as easily as sending an email? With eFax Corporate, you can do just that. You can even share large files, like X-ray results and PDFs in the eFax interface.

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eFax Corporate

Finance

As a financial institute, you’re often working with personal and private customer and client data. Your business likely needs to adhere to the Payment Card Industry Data Security Standard (PCI) and the GLBA Act, which requires strict safeguards for the collection, use and sharing of consumer data. eFax Corporate is GLBA and PCI-regulated, so you can confidently use eFax to send safe financial documents within your institution and to other financial businesses.

eFax Protect

Legal

When it comes to legal dealings, lawyers need to maintain client confidentiality, keep case details private and ensure documents are sent and received safely. Thanks to eFax Protect’s audit trails and tamper-evident logs, you’ll be able to track your documents as you send them. Data encryption at rest and in transit safeguards client documents and evidence, so your paperwork stays within your law firm where you want it.

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Security and eFax: Encrypted Peace of Mind in Every Byte

A Commitment to Security

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>99%

50%

Technical

eFax Protect

eFax Corporate