Resource Center

Browse through our resource centre to find out how eFax Corporate® can benefit your organisation.

Frequently Asked Questions

All you need to know about our market-leading online faxing service.

eFax Corporate is a paperless, cost-effective, outsourced alternative to fax machines and servers that enables businesses to send and receive faxes quickly, privately and securely by email. Access faxes anywhere via pc, laptop or wireless device and eliminate fax hardware, supplies and IT costs and headaches.

Each employee subscribing to eFax Corporate receives their own local or toll-free eFax number linked to their email address.

Receiving faxes: Faxes sent to your eFax number travel across the Public Switched Telephone Network (PSTN). eFax Corporate converts the fax to a TIF, PDF or EFX file, attaches it to an email and forwards it directly to the employee’s email inbox. For more info see “How do I receive faxes with eFax Corporate?”

Sending faxes: Faxes can be sent directly from your email inbox. If you don’t have email access, you can also send a fax by logging in to your account. For more info see “How do I send faxes with eFax Corporate?”

eFax Corporate offers each employee a unique local or toll-free eFax number linked to their email address. Faxes sent to this number are received directly in the employees email inbox.

When you receive a fax message with your new eFax Corporate fax number, it will arrive as an email in your inbox as a PDF or TIFF file attachment. Simply click or double-click on the email attachment to open your fax. For PDF’s you’ll need Acrobat Reader. For TIFF’s you’ll need eFax Messenger.

eFax Corporate provides several easy ways to send a fax.

Sending a fax by email

  1. Create a new email.
  2. Enter the fax number in the email address field followed by
  3. Attach the documents to be faxed by selecting insert from the File menu. They will be faxed in the order they were attached.
  4. Click to send the email. You will receive a confirmation email when the fax has been delivered.

Note: You can fax most file types by email.

Sending a fax through My Account
Log in to My Account and click Send a Fax to send files as faxes from any computer, even if you don’t have access to your email account. Include the attachments you want to fax by clicking the browse button and selecting files stored on your computer. Fill out the form and click Send to fax the attachments.

eFax Corporate is designed exclusively for businesses seeking a fax solution for 10 to 10,000 or more employees or companies with high volume faxing. provides solutions for individuals and small offices. If you are a developer, please refer to eFax Developer™. View Our Solutions
Complete the online request form and a sales professional will contact you at your convenience. Rather talk to us? Call eFax Corporate Sales at 0800 689 0588.
our eFax Corporate subscription will include a monthly fee for each individual eFax number your businesses assigns, for as little as £7.50 per fax number*. You can choose to give every employee a direct fax number, or to assign fax numbers only to each department or business unit. You can have as many or as few fax numbers as you wish, and they can be local or toll-free.. Please contact contact eFax Corporate Sales to discuss your company’s specific needs and to obtain a custom quote.

*Activation fee, monthly service fee and included inbound pages are on a per number basis. Inbound rate per page is based on a local transmission. Inbound faxes to a toll free number are an additional 2 cents per page. Additional plans are available. These rates apply to fax pages that take less than 60 seconds to transmit, which covers approximately 90% of all fax pages. Graphic-intensive fax pages may take longer than 60 seconds and may be charged as multiple pages.

No. eFax Corporate is managed entirely in the cloud. Your business will not need to install or maintain any onsite hardware or software to operate our cloud faxing solution across your organisation.

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Data & Fact Sheets


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