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eFax Help Center

If you have a question, the eFax® Help Center has your answer. Learn about the setup process, how to send and receive faxes, where to change your account preferences, billing information and more.

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Frequently Asked Questions

  • Do I need to purchase any special equipment to have an eFax account?
  • Can I get a local eFax number in a country, state or city where I don't live?
  • I already have a fax number. Can I still use the service?
  • How do I send faxes using eFax?
  • How do I log in to my account?
  • Can anyone send me a fax, or must they be an eFax subscriber?
  • How do I cancel my eFax account?
  • How do I know when someone sends me a fax?
  • Can I receive faxes at multiple email addresses?
  • How do I send a fax via email?
  • How can I make sure the faxes I sent were successful?
  • How do I read my faxes?
  • How do I sign faxes?

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* Free trial must be cancelled within 14 Days to avoid fees.
**The Free Trial includes a credit for sending up to 200 fax pages and receiving up to 200 pages.
The number of free send pages will vary based on the send rate to a given destination.